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"I'd like to thank you all for an excellent job looking after Duke Street over the last couple of years."
Read More Testimonials"Thank you for the copy, a lot of detailed hard work. Well done - a real credit to you and The Frost Partnership"
Read More Testimonials"Landlord letting Service. Perfectly managed by Wendy Taylor. Professional, warm and friendly - she brings a lot to the Frost brand."
Read More Testimonials"Professional, serious, helpful. Everything that you need from an agency. When we had an issue in the house, it was dealt quickly. First good...
Read More Testimonials"Thank you for pulling out all the stops on this one. I think this must be a record! I think it was probably 4 working days between asking for a...
Read More Testimonials"I would like to say a big thank you to Andrew Windeler and his team for dealing with the sale of my aunt’s property professionally. I felt...
Read More Testimonials"I really like the work you guys do in both Staines and Windsor – you are a great team and hence I would always recommend Frosts.”
Read More TestimonialsCompliance with the Consumer Protection from Unfair Trading Regulation 2008. The latest guidance specifically addresses the issue of transparency of fees, including referral fees, within the Estate Agency sector.
An Estate Agent should disclose in plain terms:
The Frost Partnership is part of RAN with over 600 associated offices throughout the UK, and as a member we receive a referral fee amounting to 20% of the recommended agent’s selling fee. This fee is agreed between the agent and the introduced seller. If we introduce a buyer to a member agent, we receive 5% of the sales fee. This is a national agreement between all members.
The Frost Partnership offers clients the services of Mortgage Advice Bureau (MAB). MAB are one of the largest mortgage brokers in the country and provide specialist mortgage advice. They can search thousands of mortgage deals to find the right one for you and due to their size have exclusive rates from many lenders that cannot be found on the high street or anywhere else. MAB have won over 70 national awards for the quality of their advice and service during the last five years. It is your decision whether you choose to deal with MAB. Should you decide to use MAB, The Frost Partnership will receive a referral fee of £300 inclusive of VAT from MAB. You will not have to pay anything with regard to this to The Frost Partnership.
The Frost Partnership offers clients the services of Home Legal Services (HLS). HLS provide us with a panel of quality conveyancing solicitors who operate on a fixed fee and a no sale, no fee arrangement, with 24/7 online case reports keeping you up to date at all times. It is your decision whether you choose to deal with HLS. Should you decide to use HLS, The Frost Partnership will receive a referral fee of £250 inclusive of VAT from HLS. You will not have to pay anything with regard to this to The Frost Partnership.
The Frost Partnership offers clients the services of Pattinson Auction. Should a vendor instruct Pattinson Auction to sell their property and it proceeds to completion with Pattinson Auction, the vendor will not have to pay The Frost Partnership a fee. The Frost Partnership will instead be paid a fee of 2% plus VAT by Pattinson Auction for the referral. Sellers should be aware that this method of sale could result in a higher or lower price being achieved for their property than the conventional method of selling.
All clients have the option to deal with any of the above companies or seek alternative providers of these services.