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Testimonials

Testimonials

We are proud of what our clients have to say about our services.

"We used Frost Partnership in Burnham for both the selling of our property and buying of the new one. We found them to be very professional at all times, very good at following up when they said they would, prompt with timings and feedback and gave good advice and recommendations. We personally dealt with Andy who found a committed seller for us pretty quickly and also the right next property to suit our needs. He was engaged, professional and friendly throughout the process and overall we were very satisfied with the service, recommended!"

Sarah Moore


"Having decided to move home after 30 years, I am so thankful that I decided to sell via Frosts, Chesham. Gemma, Alex and Jacqui made the process so much easier for me and my only regret is that I am not buying my new home through them. Thanks you all for your patience, kindness and expert knowledge in guiding me through my first property sale. You are true professionals."

Bridget Kearney


"I would like to say a big thank you to Andrew Windeler and his team for dealing with the sale of my aunt’s property professionally. I felt that they were friendly and guided me through the whole process and nothing was too much trouble."

Margaret Wadsworth


"Very professional and supportive during a stressful time. John Day was extremely 'hands on' and guided me through the whole process. An excellent team effort by the whole office. With grateful thanks."

Bernice Pethica


"We recently purchased a property through Frost in Amersham. We were looking for a good few months and Emma was great throughout the whole process from viewing to exchange always keeping us informed as to where we were. I would not hesitate to recommend Frost and Emma on a job well done."

Darryl Hanstein


"Excellent comms, hard working to chase slacking solicitors to get things done. Got loads of prospects through the door and offers within days. Great service and keen agent fees. Would recommend."

Pete


"Completed on my new place today. I would like to thank Frost Amersham for all they have done, and in particular Emma for sorting everything out and making this purchase the most painless and stress free buy I've ever had.Nothing was ever a problem and she always got back to me and kept me informed of everything that was happening. Thanks again Emma and I would recommend Frost to anyone."

Richard Coe


"The Best. Hunting around for weeks and end, to find a suitable and affordable home for the family. That's when we came across a fantastic team at Frost Partnership, Ashford. Given the time frame, the service provided was truly professional. I would recommend Frost Partnership. Keep up the good work."

Jubin Jacob


"Great, efficient and friendly service! My experience with The Frost Partnership in Staines over a period of 5 years was great. They dealt with the purchase, tenancy and sale of my house with professionalism, efficiency and dedication. The team at Staines kept me informed at all stages of the process and were always willing to answer my questions resulting in a stress-free purchase and sale. They were reliable, friendly and informative. They seemed to work well together as a team, with appropriate backups in place and so I was never left without a contact person. I really appreciate the advice and support Frost provided me with during this time - especially as towards the end, the communication was almost daily! A special thanks to Andy Thomson who was my main contact and managed to negotiate a higher selling price for me. He was extremely patient and very helpful, he even tried to find a home for my white goods! Now that is service. Thank you Frost, I will definitely be recommending you to all of my friends and family going forward."

Raj K


"Great service in difficult circumstances. Frosts, in particular Lydia, worked very hard to complete our sale in what was quite an unusual chain. We were kept informed at all times and felt confident with the honesty of the updates. We have no hesitation in recommending them."

Terry W


"Fantastic agent. The agent I dealt with is Andy Thomson in Staines branch. I was buying and Andy was just amazing. I appreciate ultimately his interest was completing the sale for the vendors but Andy did everything he could to help me with all the issues I experienced with the sale of my own property. He chased my rubbish conveyancer when I was on nightshifts and advised me on so many things. He is down to earth and I felt he was very honest about everything. I can’t thank him enough for his support throughout the whole process. I really felt like he had not only the vendors but my own interest in mind which is unusual and refreshing as I met a lot of estate agents in my search to find a property and Andy is by far the best I have had the pleasure of dealing with."

Lisa H


"Excellent professional service with friendly staff. Superb knowledge of the local area."

David Hayman


"We had a very positive experience selling through Frost's Amersham. Andrew worked very hard to keep us sane when difficulties arose and he and other staff members provided a professional and personal service."

Roger Young


"Andrew Holdsworth and his team were thoroughly professional and very helpful from start to finish. Combined with their expert knowledge of the local market we felt we were in very good hands and would use them again without hesitation.”

Steve and Katey Barker


"Really great service throughout our sale...was very professional and provided us with timely updates and information from start to finish. All the staff were happy to help - Frosts made the moving process easy!"

Education The Consortium Academy


"Highly recommended. I have purchased and sold property with Andrew Holdsworth and found his service excellent. I will not hesitate to use again."

Jon Oleary


"A great company reliable and knowledgeable, Andrew and the team there were really helpful throughout the whole process of selling our house."

Carl Hayward


“The whole team at Frosts assisted in the sale of my late Aunt’s property in Amersham and made it a less stressful experience for the family. Brilliant service especially from Andrew Holdsworth.”

J.York


"Sold my house with these guys at the beginning of the year. the service was swift and very quick! thumbs up from me"

Don Donna


"Superb service from start to finish. We purchased our property through Frost over summer 2017. The purchase was held up by a number of legal difficulties, and Andrew's wise advice and support made a challenging process much easier to navigate. We strongly recommend Andrew Holdsworth and The Frost Partnership in Amersham."

Nicholas Varley


"I've recently bought a house through frost in Chesham. And from start to finish it was very professional, Gemma was the agent I bought the house through and was amazing. She was available at anytime I had questions. And made the purchase very smooth and easy for me. Can't fault Gemma or frost partnership in Chesham in anyway. Would highly recommend them."

Paul Hodges


"Very good service.The sale was a rather drawn out affair due to difficulties at the bottom of the chain.However,the staff at Langley were always positive and helpful,especially Alison Perchard who kept us informed all the way to completion. We are now happily settling in to our new property,which we acquired through the Burnham office of the Frost Partnership."

Peter F


"Great service, highly recommended. The Frost team and Jamie in particular have done a superb job looking after our purchase and sale. Jamie has gone well beyond what I would expect of an estate agent, taking on a lot of organising, negotiating and coordinating. He has kept in constant touch and always with a friendly demeanour. I wouldn’t hesitate in recommending Frost and Jamie in particular."

Leslie H


"Frost helped sell our property not only in quick time but were so professional in their approach on all contacts both written and phone conversations. Especial thanks to Billy for her attention to detail."

Katrina Musgrove


"Excellent service. They knew the customers that would be interested in my house, they followed everything through and I could not fault them. they go above and beyond what would be expected. Highly recommended"

Simon Stowell


"We recently sold our flat through Frosts in Chesham. They were amazing from start to finish. I chose them after a free evaluation I had done a year prior out of curiosity and received such a friendly service that I chose to sell with them a year later. Gemma was our Senior Negotiator and she went completely above and beyond, almost doing the work of 3 estate agents! She kept on top of things and always kept us up to date. We were in a chain and had a few problems with the upper chain. Gemma kept our buyers happy so that we didn’t lose them and have to start the process all over again. We finally completed 5 months after the process but couldn’t sing Gemma’s praises enough!! She is a super star!"

Sascha Hull


“Billy, we both are grateful for your effort and help during this transaction. It was a pleasure to deal with you. Thank you so much.” 

S Sandhu


"Very helpful staff. Quick at responding to phone calls and emails."

Claire Mcnicholls


"Frost are a fantastic team of Estate Agents, we sold our house and just so happened to find our new home through them as well. Everything went smoothly, we wouldn't hesitate to recommend them. A big thank you to Frost."

Faye A


"Highly recommended for both purchase & sale. I have used Frost a couple of times now for both purchasing a property, and selling a property. From the moment Alex provided his valuation, to Jamie handling the whole process, they have been extremely helpful, personable & eager to help. They make moving home a lot less stressful! Would highly recommend and would happily use again."

Helen J


"Very good! Not the best of starts initially, but once we had Jamie as our contact, the process was seamless and he was always so helpful!"

Demi H


"Jamie King and all the team worked extremely hard to make our house sale happen. A very professional estate agency who work beyond their requirements to meet everyone’s needs. I would definitely look to use their services again."

Hannah Brown


"Amazing service. Andy Thomson provided best possible help for buying property. He always kept me informed about progress and provided helping hand whenever I required. He also helped even though it was out of his job specs. It was impressive start when he offered to pick me up from another location and also dropped to station where I can get easy public transport as I was not having my own vehicle. This helping hand continued until buying process was complete. I would like to really thank Andy for his help. "

Vaibhav Avhad


"Great service all round. Andrew (and everyone I dealt with) at The Frost Partnership in Burnham was fantastic in the sale of our property. His efforts were greatly appreciated when it came to moving exchange through. This was particularly tricky given the length of the chain and if not for his considerable efforts I do not believe we would have moved. I could not more highly recommend selling your property with The Frost Partnership in Burnham."

Dale S


"Professional and very helpful! A big thank you to Mark and Andrew (and the rest of the team)at Frost in Burnham. They have been so helpful throughout the process and I have been very impressed by the professional, well-managed approach. After being on the market for over a year with other agents, as soon as I marketed with Frost they found a buyer within 10 days and the whole process went through smoothly. Would definitely recommend!"

Lisa D


"From day one we knew that we had chosen the right estate agent. After discussing with Stephen Aris we felt that the sale of our flat was in good hands. His experience and genuiness shone through. It hasn't been plain sailing mainly due to it being a leasehold flat, but we have been helped over the hurdles by Stephen, Ben and the rest of the team. We can recommend Frosts one hundred percent."

Joan Brook


"Thank you again for all you have done for me over the last 10 months - I know it hasn't been an easy sale but you've been simply brilliant and I would have no hesitation in recommending Frosts, Beaconsfield to anyone looking to sell or buy a property in the future."

Sarah Amin


"My experience with Frost is very positive . Their professional approach puts one's mind at ease and makes Frost as a partner in the property search with you. I found them approachable and friendly. I would like to mention Robert Chisholm and Jess for their professionalism. I would highly recommend Frost to friends and family."

Nazia Nadeem


"Excellent service! Jamie looked after the marketing and sale of my late mother's bungalow in Ashford.. He did an excellent job. The sale should have been straightforward but took a lot longer than expected due to shortcomings from the buyer's solicitor. We would have been still waiting for completion if it hadn't been for Jamie been on the case on a daily basis and keeping us updated on progress. Would thoroughly recommend this agency and in particular, Jamie. Thanks again!"

Julia P


"I have recently purchased from your Chesham branch. Although I had no contractual arrangement with your agency I had cause to call upon them regarding ongoing matters during the conveyance. I would like you to know how pleased I was with the reception I had from your staff on each occasion. They were always most welcoming and efficient dealing with the queries and various aspects of the sale during its progression and I would have no hesitation in recommending them to friends and family. I have to say if I were to go back on the market with a view to selling my flat they would be my first choice. It has been a pleasure to do business with your firm."

Peter Heathcote


“Thank you for all your help in making the flat sale as smooth as possible. We certainly made the right choice selecting Frosts – you give estate agents a good name! Thanks again”

Margaret and James


"Jamie is a legend. We recently bought a property through Frost Partnership Ashford, even though we did not pay them, their service was outstanding, second to none, far better than any other local estate agency I have used before. Jamie was on the case, several times, every single day. During the all process, never a day went past without Jamie calling me for an update. Every time I had an issue, he replied to my texts, phone calls within minutes. He even dealt with the case while he was at home off sick. Jamie went the extra mile for us, dealing with the all parties involved in the chain, solicitors, buyers and sellers, giving us advice and hopes when the lengthy times were lowering our morals. I can never thank him enough for all the hard work. I would recommend Frost Partnership to family and friends. My only regret was not to use them for the selling of my property, " I didn't know they existed" I have, instead, used one of the cheap online estate agent, as seen on TV, and where you pay up front, but when you pay peanuts.... without the help of Jamie we wouldn't get to the end. "

Francesco F


"We would like to put on record how happy we were with the service received by Frost Partnership of Burnham. We found their understanding of the local market excellent and always felt well informed throughout process. We would highly recommend them to anyone thinking of marketing their property in Burnham or the surrounding area."

Andrew L


"We sold our property recently through Frost. We approached Frost after having a bad experience through a different estate agent. However from start to finish Frost were very efficient, professional and would like to personally thank Alex from the Ashford branch for his gold star service. Alex was fantastic throughout, going beyond what's expected."

Julie and Liza


"Excellent service.I have recently sold our house through The Frost Partnership,Staines. Jamie King has managed the sale. He was very efficient, professional but friendly, Jamie regularly kept me up to date. I found all employees at the Frost polite, professional and helpful. Jamie and his team deal promptly with any queries. I would highly recommend them."

Giedre H


"Personal and dedicated service focused on delivering the best for the client.Andy provided us an excellent service throughout the sale of our house. The process was far from smooth, yet he stayed focused on resolving issues, ensuring we arrived at the result we wanted. He kept us informed throughout the process, ensuring we always knew what was happening. He went above and beyond for us as his clients. I would not hesitate to recommend Frosts Burnham. The whole team were a pleasure to work with."

Nichola P


"Excellent service from Frost in Gerrards Cross. We found our experience with The Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect throughout the process. We were kept updated at each stage , our phone calls were replied to and all our queries were dealt with. They accommodated us visiting the property a few times. Everyone working here really seems to enjoy their job which came across. The flowers and new address cards were a lovely touch.So we highly recommend them compared to the others we dealt with." 

Davinder K


"From the suggested strategy of an Open House to the completion of the sale, in my view was considered a great success. Outcome of the Open House resulted in 3 offers within 3 days at almost asking price from which one of them was accepted. Throughout the process from the offer to completion, I was constantly updated regarding the buyer's situation. The agent was also able to influence the buyer to select a solicitor who would work well with my solicitor which helped immensely to iron out any particular items. The purchase was also a very successful one based on a more challenging situation. As this was the first property I was purchasing on behalf of my limited company, the time it took to ensure a mortgage was longer than normal. Again the agent was very good in handling this situation with the vendor who was patient enough to wait for the positive outcome. Again the agent was updating all parties during the process keeping us all in the loop. I would like to highlight Mr. Jamie King (Manager of Staines Branch) who has shown great professionalism, extra care for both myself and purchase/seller and is continuously looking for solutions to achieve a positive outcome from all interested parties. Jamie has demonstrated experience, persistence and patience. I would recommend Frost as an exceptional agency for selling and buying within the local area of Staines-Upon-Thames."

Andrew C


"Many thanks Jamie for your help in selling my father's property. It was a pleasure dealing with you and your advice at various stages was much appreciated."

Peter Barnes


"Gemma Testa at Chesham office cannot be praised enough. Always keeping us informed as the sale progressed. And when first sale fell through she used her expertise in achieving our asking price. A credit to the Frost Partnership."

Alan C


"Gemma,I want to thank you for all the advice and help you put our way during our search for our new home.In particular, you went beyond the call of duty and we're grateful for your input that shaped our decision-making.I'm happy to report that we've been moved in six weeks now, and the house is starting to feel like ours. I should say that in our eyes you easily eclipsed any of the other local estate agents.We found you to be more helpful, more knowledgable, more enthusiastic, more approachable, more perspicacious, more believable, more trustworthy, and crucially more candid than the scores of your peers that we've encountered over the last year. Don't go changing!"

Garreth Mills


"Dear Christopher and Mark. Many thanks for all the help you and your colleagues have given me in selling my mother's house. Not an easy situation to find myself in and I'm particularly grateful to you for saving me hours of driving by supervising the house clearance, reading the meters and so on. I'll let my brother in the US know that you've looked after me well!"

Monica Long


"Being a first time buyer, I was not aware of any part of the complicated process and Frost agents have been very patient with my regular calls asking tons of questions. They provided quotes for services like mortgage, solicitors, surveyors etc which were the cheapest in the market. This also made the whole process easy as I only have to talk to Frost to get updates on all the parts of the buying process. The whole process went smoothly and they communicated at every stage. Special thanks to Leah Bulley for showing me the best properties in the market that are fit for my requirements. Most other agents just wasted my time. Special thanks to Jamie King to drive the whole process end to end and for being patient with my constant phone calls."

Saurabh Gupta


"David, I wanted to drop you a note to say what a fantastic job you did in handling the the sale of Dad’s house.Your professional approach resulted in the swift sale and I really appreciated your regular updates."

Phil Westoby


"I would like to take this opportunity to thank the staff at Frosts on Chesham for helping me with my purchase in Chesham. Any concerns I had were dealt with in a most professional manner, with regular, sometimes daily contact, if called for, to keep me in the loop. Special thanks to Gemma who handled the whole sale for me. Well done, a great job Frosts! I'd have no problem recommending the agency whatsoever."

Marcus Hooper


"Very helpful staff and any potential problems were soon resolved. When we collected our keys we were given a welcome bouquet of flowers which was a lovely touch. Overall a very good experience."

Louise Ellis


"Stephen Ariss and his team in Chalfont St Peter did an excellent job in not only getting a buyer for our house but following things through with the other parties in the chain to ensure the sale went through with the minimum of problems. I would unhesitatingly recommend the Frost Partnership for anybody in Chalfont St Peter looking to sell their house."

Mark Wilson


"A very big thank you to you and your team over the last 3 months with our move. We really appreciated your patience through the ‘slow’ weeks of conveyancing and your advice which helped us to decide the right time to adjust our price, which I look back on as the key moment for us in getting the home we absolutely love."

D Root


"I liaised with Mark Jones during the process of buying my first property. Mark was attentive, sharp and quick to assist throughout the process, making it easy and as smooth as possible. The team were always friendly and helpful and were always professional.I would certainly recommend Frost Partnership- Burnham as an agent to deal with whether you are buying or selling your property.Thanks for making it such a great experience!"

Sheena Patel


"Fantastic service from all at Frosts Chalfont St Peter. Mainly looked after by Ben who went above and beyond the call of duty. He was constant in his chasing of all involved in our sale and kept us in the loop at all times. He made what could have been a stressful process as smooth as possible and I can't recommend him and rest of team at Frosts highly enough. Will definitely go back to them in the future."

Karen Gordge


"Excellent Service! Pleasant Experience overall! We received an excellent service from Frost, Mark Squire helped us find the Perfect Home in our desired locality, Though the sale had to wait for the probate to come through and a long wait, the service offered by Frost was prompt and excellent. Three Cheers!!!!"

Anand N


"A huge thank you for the professional and efficient way that you and Chris have handled the marketing and sale of our house including the way that you 'bounced' the attempt to drop the price by £6000. Once again, very many thanks for all your help, I will certainly recommend Frosts, pity there's not a branch in Petersfield!"

Richard Barnes


“Excellent service all round; we recently sold our house through The Frost Partnership, Ashford Branch. They kept us informed all along and I would have no hesitation in recommending them to anybody at all. Shame we wasted 6 months with another local agent who were a total waste of space. Such a shame we didn't find Frosts earlier."

Alan C


"Matthew in the Chalfont St. Peter office was very helpful. He kept me informed throughout the entire procedure. Always very professional. A pleasure to deal with. Thank you very much."

Julia Edwards


"Mark and Andy are very professional estate agents. If choosing one from the Burnham High St, these guys will sell your property in a professional and friendly manner."

Dheera Bagga


"I was very impressed with Andrew and the team who handled my house sale with professionalism, persistence and good humour. I would highly recommend."

Victoria Edwards


"My fourth time buying and selling a house and this the first Estate Agent I could actually trust. Billy Boyle goes the extra mile to help both sets of clients, her own and the purchaser."

Shabir Sharif


"We wanted to express our thanks to you, Heather and to Sue for the expertise, guidance, support and patience shown during the sale process. Your proactive approach to communication, keeping us up to date on a regular basis was much appreciated and provided reassurance that you were always on the case and doing all you could to find us a buyer and then move the sale along. Your personal intervention which led to the resolution of what seemed to be a sticking point for all other professionals involved saved the day. Your determination to sort things was evident and it felt as if you were fighting our corner understanding our circumstances and the potential financial impact of not exchanging and completing within a specific timescale. We are so pleased we opted to use Frost. You have demonstrated why you have such an excellent reputation and we would not hesitate to recommend Frost to anyone looking to sell or purchase in St Giles."

Wendy Smith


"We recently moved to Staines to a property marketed by Frost and I have been so impressed with the professionalism of your agents, specifically Daragh Macsweeney. The process dragged on due to my buyer, which caused lots of stress and frustration for all involved. I never had the pleasure of meeting Daragh but we spoke on the phone almost daily for 6 months, he always kept me up to date and was never pushy or rude. I hope not to move house again for a very very long time but I know many people in the area and I will always recommend Frost."

D.Parkinson


"Chris, thank you very much for arranging such a quick and easy, for me, sale of my flat. Having had to deal with a lot of different firms, roofers, carpet layers etc it has been so nice to deal with a firm who have just got on the job and not needed chasing every 5 minutes. I would recommend you to any seller at Ward Royal.Thanks again"

Alan Drake


“Billy and Lara, thank you so much for all your help and patience. In the end the sale of our house went through without any hitches.”

C & B Rutland


"Daragh, I wanted to thank you so much for all your help with our recent sale. Without your constant effort to keep it moving along, I doubt it would have completed in the timeframes that I needed, and I am very grateful for all your efforts in meeting the deadlines.I was extremely happy with the service that I received from yourself in relation to this transaction, your advice was always spot on and you maintained professionalism at all times. I will definitely be in touch in relation to any future property transaction requirements."

A Shearman


“I am writing to commend the excellent service provided to me during the sale of my property. I found your team to be extremely professional, helpful, knowledgeable and supportive throughout the entire process. Rob particularly demonstrated real commitment and motivation whilst dealing with the particular issues surrounding our buyer and was extremely communicative and supportive when dealing with the legal matters accompanying the sale. Thank you very much for facilitating a seamless process; one which is notorious for its difficulties and stress.”

S Masters


“From our first viewing to completion Frost were extremely helpful. All of our questions we had regarding our purchase were answered very quickly and clearly. We dealt with several different agents and they were the only one we felt was not pressuring in anyway." 

Gavin W


"Excellent service from start to finish. Andy from Frost was fantastic during the whole the process of our purchase. I would like to thank him and the rest of the team with all their hard work and liaising between us and the vendors.Would definitely recommend them to anyone considering putting their house on the market."

Suresh G


“Just wanted to say what a great service we had from The Frost Partnership in Windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus. Great contact from start to finish !!! Would definitely use again”

Dave Farebrother


“Hard-working, supportive and friendly: It was a long journey selling our house, but the people at Frosts in Windsor made it as pleasant as they could, Unfailingly punctual for viewing appointments, friendly and efficient in dealing with all enquiries and cries for help, they never gave us a moment to doubt that they were the best choice. Estate agents get a bad press (and our experiences in trying to view and buy houses show that there are all sorts) but Frosts in Windsor acted with patience and charm throughout, and we are very glad we chose them and rejected the larger and slicker agencies. Thank you."

Huw L


“Only One Estate Agent to Use in Windsor: The commitment and professional service are second to none at Frosts in Windsor. The extremely pleasant and friendly staff are totally approachable and dedicated to your Sale. You feel that they are all working hard for you. Denise is in constant communication to allow you to be aware of every step of the way. I wouldn't use any other Estate Agent in the area; excellent."

P Simms


“Top class attention and comms: We would recommend Frosts in Gerrards Cross to any family or friends. They were attentive and helpful at all times especially Matthew Craft who we had faith in all along."

Mr Harrison


"Matthew and Richard were fantastic, very helpful and sympathetic with a difficult sale!"

Elaine Jones


"The Staines Frost Partnership Branch Manager - Jamie King and Sales Manager - Daragh MacSweeney did an outstanding job with the sale of our property. They provided excellent market advice and made the sale process very painless. This was a difficult situation as we could only be in the UK when the property was first put on the market and then again when contracts were exchanged. We received good, clear communications throughout the process that kept us up to date on how the sale was progressing and weekly property inspections were made that gave us piece of mind that the property was okay. We would highly recommend the Staines Frost Partnership to other potential sellers."

Phillip Goss


I am very impressed with all the staff at the Chesham branch. Jacqui, Gemma, Henry have been very professional and proactive. I have worked with many other agents in my professional career and I have not worked with anyone better than these people. I look forward to working with Frost estate agents in the future.

Kenney Watson


“I am happy to say I am now proudly settled in my new home and it has only been possible due to the outstanding professionalism, care and confidence that the team shared with me. As is the way in house moving I have now found out, it has its ups and downs and huge bumps along the way of disappointment when you think you are there and then something doesn't quite go to plan but I have to say not once did the team let me down, keeping me informed and motivated. A special mention has to go to Gemma for being so wonderful and Jacqui in her search for finding me the right place to call "my home". I would highly recommend to all and any, if you want an individual service where you feel valued and looked after, these are the people you need. Thank you to you all.”

Helen Snow


"I sold my home with The Frost Partnership in Burnham last year. It was a pleasant experience and I would recommend them. Because they are one of the largest and most important estate agents in my area, they already had several potential buyers looking for homes when I listed mine, so closing on a sale was fairly quick and easy. They helped to manage the buying process so it went very smoothly. Overall, working with The Frost Partnership was an efficient experience. Their staff are delightful and were very supportive in my sale and move."

Mark E


"Quality fast efficient personal service Mark and all his team were nothing short of fantastic we had long delays with our purchase through another agent who didn't seem to care, whereas Mark and his team constantly kept us up-to-date chased, chased and chased, ultimately getting the end result and us in our new home. We also had issues with our buyer, eventually we made a decision together to look for a new buyer. Mark did this in record-breaking time. We would highly recommend Frost in Burnham and this is the second time I have used them as originally purchased my home through them in 2012. "

Kirstie M


"The Burnham Frosts' staff could not have been more helpful or efficient in the recent sale of my mother's property. Every aspect of the sale was handled professionally and the friendliness of Mark and his team made the whole experience stress free. I wouldn't hesitate to put similar business in the hands of the Burnham branch of Frosts if the occasion should occur."

Ann D


“Excellent, professional and informed service throughout. Andy and his team cannot come highly recommended enough. Phone calls and queries were always responded to quickly and accurately. It made the process of buying and selling so much easier knowing Frost were on our side!!"

Lara M


“Very happy with the service. The Burnham office were always very helpful, and Andrew Woodwark who actually sold my property was always available and on top of every issue that came up. I would have no hesitation in recommending Frost in the future."

Lesley G


“I highly recommend Frosts in Amersham. Especially Andrew Holdsworth... My sale was one to remember and went on far too long but Andrew H was always on the ball and whether it was my solicitor or the buyers side he would always be chasing them and refer back to me. He also did a pretty good job at keeping me sane through all the stress so I thank Andrew for that. Also thank you to the other Andrew and Danielle for their input too. A great service from Frost Amersham!”

Vicky Welch


“Having dealt professionally with estate agents over a number of years, I have to say that the advice received from Gemma Testa was exemplary and I am sure that she had to work hard at times to keep the transaction together. I am very grateful to her for her assistance throughout.”

Stephen Fuller


“The whole team at the Amersham Branch were very helpful throughout the whole process of selling our late mothers house. A special thank you must go to Andrew Holdsworth for his support, understanding, compassion and efficiency during a very sensitive time for the whole family. We received the very best in customer service, something that is somewhat lacking in this day and age. Many thanks to everyone at Frosts, we will not hesitate to recommend or use your services again in the future.”

Jacqui Ring


"We recently purchased a property through Frost Flackwell Heath. I would like to say a big thank you to Matthew Pearson who was fantastic throughout the whole process.. He is a credit to Frost and would highly recommend anyone using Frost."

Harry Selby


“Excellent professional service and very trustworthy estate agents. Was very impressed by the level of service received from The Frost Partnership when selling our house. They made us feel like it was a very personal service and backed this up with excellent communication/availabilty at all times. They sourced a high number of viewings for our property and were able to get on with this whilst we were at work. We also had the experience of having to use other estate agents when buying our property and were shocked to see how poor they were in comparison to Frost. I would definitely recommend them to anyone looking to buy or sell in the Burnham/Taplow area. "

David B


"Thoroughly professional from beginning to end.. Worked incredibly hard to ensure we had a continuous stream of people through the door, and actually ending up with three / four offers, two of which were full price offers. Giving their experience and advice as to which offer to accept, as being the most promising, with a stable chain and security. An absolute pleasure working with such a decent, helpful trustworthy and knowledgeable group of people, right the way from the admin support to the manager. Everyone was up to speed on all aspects of our house sale, and finding out any questions we asked within a very short space of time. nothing was too much trouble. When we sold, they offered and gave, as much help as we required with finding our new home.. They went the preverbal 'extra mile', helping us sort out any problems with our house buy in Lincolnshire, when the agent in Lincolnshire was messing around and being a general idiot, almost losing us our lovely house. We cannot praise them high enough and can honestly recommend them, (Frosts and their staff),.to anyone that wants a professional, knowledgeable, trustworthy, helpful and pleasant team of people to sell their house for them! "

Lynette J


“Denise and Team, Thank you so much for all your energy and hard work in selling my property. You have all been great and definitely what I would call “The Dream Team”. Thank you again.”

Sarah-Jane Pegg


“Alex - very many thanks for all your help throughout the sale of my property. You have reassured me, kept me calm and up to date all the way – I really appreciate it.”

Katharina Hunter


“Thank you very much for helping us to purchase our first home and the fulfillment of our dreams”

Tomasz Fronczyk


“Thank you very much for all your hard work and efforts in getting our transaction through. We were very satisfied with the speed and efficiency with which the purchase was conducted. You have all been truly supportive, patient and very professional and we are so appreciative of all your help”

Yulisha and Puneet


“Billy, you’re a star. Thank you so much for all you have done! We got there in the end!”

Laura, Dean and family


“Thank you so much for everything you do. You exceeded all expectations and give a service above and beyond”

Helen R


"The Frost branch in Burnham were excellent in all aspects when they sold our house. They were very professional and their communication skills were first class at all times. All my calls and emails were answered on the same day and they gave a very personal service. I would recommend them to anyone looking to sell their house in the Burnham/Taplow area, as they are not a poor telesales office, unlike most of the other estate agents who we sadly had to deal with. Many thanks for your help."

David Buckley


“I write to acknowledge the fabulous experience I had in dealing with your sales team in the Ashford branch. Alex, Jamie, and everyone else, as a team they were all fantastic to deal with, always punctual, very reliable and excellent communicators. Within a day of Frost marketing my property, I had several offers from one open house, one of which I accepted and concluded to completion.

Overall it was a painless exercise, with very little intrusion into my daily life, Alex’s knowledge of the market place and the area is commendable. He provided a fantastic service throughout, nothing was ever too much trouble, both he and his team alleviated any concerns I raised with fact and experience. There was no pretence, his retention of information from viewers at the open house was first class and always articulated well. A big thank you to everyone involved, I am so glad I chose Frost. Throughout the whole process I felt that everyone in branch was working for me, and would highly recommend them to anyone considering selling their property.”

J.Wiggins


“We would like to say how much we appreciated the assistance of your staff at the Feltham branch. We have received an excellent service. They were all friendly and helpful each time we spoke to them. You have a good team of people.”

D and M. Wylds


"Jamie has been absolutely fantastic during this whole process & has been informative as well as extremely knowledgeable throughout this nightmare process. We will definitely use Frost again."

Martin & Louise Shipp


"Very friendly and very professional, was stress free Frost handled everything. Can't praise the staff in the Ashford branch enough they explained everything and it happened as they said. Big thank you to Jamie, Lucy and Alex they are the ones I dealt with most but they were all lovely. THANK YOU"

Shani Maskell


"Many thanks to Lee / Alison & Alex from the Slough and Windsor branch. They not only sold my property in Slough but helped me find our dream house in Eton Wick. Very professional and a credit to their profession. It would have been a very stressful time but they made it seem easy.....Big Thanks"

Colin Greenwood


“Excellent, Fantastic, Spectacular! I enlisted the help of the Frost Partnership, Ashford after a fairly disastrous experience with an online agent, I am so glad that I did! I dealt with Jamie King throughout the process of selling my flat and buying a house and I was absolutely delighted with the service I received. My flat was listed for sale for less than a week when I had 7 viewings and an offer at the asking price, not only that but Frost also found me the perfect house and were the agents for both sale and purchase.

During my buying and selling experience, nothing was too much trouble for Frost, they kept in regular contact, advised me at every step of the sale and helped with any issues that came up whilst also putting me at ease and ensuring everything went as smoothly as possible. I really cannot rate them highly enough, I mainly dealt with Jamie King, who I ended up re-naming 'Batman' because he was so efficient, however any time I spoke to anyone else in the office, they knew exactly where we were in terms of the sale and purchase and were always polite, helpful and friendly. I couldn't be happier with the way Frost acted and wouldn't hesitate to recommend them to anybody, they are superheroes!"

Caroline P.


"We were extremely happy with the service that we received. You handled the sales process very efficiently, responded to all our questions promptly and gave us sound advice, as well as meeting or exceeding all your promises. In my opinion you have exactly the right balance between friendliness and professionalism and it was a pleasure dealing with you." 

Mr M Self, Slough


"Franky, I just wanted to say a big thank you for all your help with mum's sale and purchase. I do wonder if it would have gone through without your hard work. I will definitely be recommending you and Frosts and I really appreciate how you have looked after my mother"

Tony Heal


“Thank you for all your help in finding me a new home. Everyone at Frosts in Beaconsfield made the sale of my old house appear so easy and I felt very secure and confident in their hands. I am delighted with my new home and although surrounded by boxes, feel very much at home.”

Pamela Heal


"A big thank you for all your help and advice during this second, rather drawn out, sale you have handled for us. As usual problems arise but with your knowledge and expertise these are dealt with very professionally. You and your team at Amersham are a pleasure to deal with and I have no hesitation in recommending you or indeed using you again if the need arises."

Brenda Ebdon


"I wanted to take this opportunity to bring to your notice the amazing service I received from Lydia and Billy at Wraysbury. Lydia handled all aspects of the viewings and contact with prospective buyers and Billy kept us informed of what was happening and when. We had two prospective purchases fall through and both times Billy and Lydia did everything they could to source us a rental property to ensure we didn’t let our buyers down. Rarely have I experienced such exemplary service and feel it is only fair to make sure that it is acknowledged. Please pass on my heartfelt thanks for everything they did."

Karen McKenzie Budd


"We asked Frost's to value our house in Chesham in 2015. Jacqui provided us with professional, friendly advice and gave us a realistic figure. We proceeded with the sale and can honestly say they more than achieved the guide price. We had several offers and the process was well handled by all the staff at Chesham. Pleased to say the right buyer was found and we completed our move to Devon all in the space of about 3 months."

Simon Aston


"Dear Chris, We can't thank you enough for everything you did to help us out. If you hadn't believed in us we wouldn't be here now. It has had such a positive impact on our lives even in the short time we have been here so thank you so much! You really have helped to make a difference to our lives and we are so grateful!"

Marina O'Brien


"I wanted to send you a quick note to further reinforce how delighted we were with how Matt handled the sale of our house. He went above and beyond with extra activity and constant updates. His commitment, hard work and sheer perseverance paid dividends in the end, and the required result was achieved and almost at asking price too. Whilst we were hugely impatient, in reality; it only took him 3 months to sell the house and during the quietest period of the year. Hugely impressive! He is an asset to your team: smart in appearance, personable, but professional, very responsive and communicative. I have no hesitation recommending Matt or using him in the future."

Sam Street


"I would like to reiterate my grateful thanks to the staff at the Ashford branch who recently helped me to purchase my new home. Lucy, especially, went above and beyond in her efforts to secure the sale, and in particular provided much needed emotional support. Anyone, I think, can sell houses, but your customer service makes Frosts head and shoulders above the rest. Many thanks!"

Mrs Jan Wheeler


“Completion has now taken place on our purchase. We just wanted to thank you Laura, Matt and Chris for the friendly, extremely efficient manner with which you dealt with our needs and we would not hesitate to recommend Frost in Flackwell Heath to anyone who asks.”

Pip and Terry Setford


"I wanted to send an email to yourself to say on behalf of my husband, Gavin, and I that we are extremely thankful for all the hard work, dedication and support Cheryl has given us over the last few months on an extremely frustrating and difficult chain. Not only did Cheryl handle my constant barrage of emails, but also my husband's endless calls. We have been extremely anxious over the whole process which has no doubt been felt by Cheryl. She is a credit to The Frost partnership and has worked extremely hard to help us. I feel she has gone above and beyond what she would normally do and is someone we feel we could easily ask for help from again if we ever needed advice.I would love to know that she has been recognised professionally for all she has done for us. Many thanks."

 

Vicky and Gavin McCandless


“Ciaran, great news. Thanks again for your help and I must say that you've done a brilliant job and achieved what you promised in the time frame that you mentioned. So thank you!”

Udit Chawla


“My husband and I viewed Esme Cottage in Flackwell Heath last Saturday and although the property wasn't right for us, I wanted to email to say thank you. The estate agent who showed us around was exceptionally professional and made the viewing an absolute pleasure. We're relocating from Belfast and this is a stressful move for us, but your agent responsible for the viewing was able to make us feel at home in the area. Thank you to you and your team for a positive experience on our first day of house viewings.”

Mrs A Morris


"Having not been particularly impressed with the service level and value for money offered by some of the estate agents in Chesham, we contacted The Frost Partnership with a view to sell our property, as they were advertising a professional service for a very competitive percentage fee. We were not disappointed with our decision. From Jacqui Cuthbert’s initial visit to our house to provide a market value through to exchange of contracts, we were extremely impressed with her professionalism and knowledge, and the quality of service that she provided, especially the assistance she gave us to ensure a successful conveyance. Indeed, we were amazed at how efficiently she expedited the process; within two days of her initial visit our house sale was being advertised on the internet, and we accepted an offer a few days later. Throughout the conveyancing process, Jacqui kept us fully informed of progress. When problems occurred she rapidly stepped in and used her network of contacts and local knowledge to help resolve the issues. She is a true professional and real ambassador for The Frost Partnership. Thank you Jacqui."

Ian & Marjory


“Dear Lee, Thank you so much for managing the sale of 25 Kent Avenue. We were extremely pleased with the way you dealt with every aspect of the purchase. You showed judgement and knowledge of the local area, gave us very sound advice about the kinds of improvement we could make to our house and knew exactly how to market our property. You also showed great skill in negotiating us through the complexities leading to completion. We very much appreciated your friendly and helpful manner throughout all this and found you a pleasure to work with. We wish you every success for the future.”

S.Fenn & S.Suiter


“To Lee, Alison and staff, Just to say many thanks to you all for the super-efficient way you handled mother’s sale. A very professional, competent and happy team.”

J & J Allridge


“I am writing to thank your team at the Flackwell Heath office, especially Laura, Matthew and Chris for all their hard work over the last 6 months with the sale of my property and the purchase of our new one. I can appreciate that they probably see it as just doing their job but from a customer’s point of view with all the issues we had, if it hadn’t been for the professionalism and persistence of the guys mentioned it would have been very tempting to walk away from the entire process.

Without going into detail, I have been astounded by the incompetence of firstly my solicitors but also the other two solicitor firms in the chain. During this process we were unfortunate enough to lose two sales but thankfully found our final buyer all within a relatively short space of time. During this time we were obviously fearful of losing our purchase but thanks to the skills of Laura we managed to still secure the house we wanted. Sadly at that point the solicitors became involved at which point things started to go wrong.

However, with repeated phone calls and emails from your Flackwell team we finally got over the exchange stumbling block 11 weeks later. The team’s involvement wasn’t limited to excess phone calls and emails but they also spent a huge amount of time collecting documents, getting papers signed by people in the chain and hand delivering papers to the solicitors. This is way above what I would have expected them to do.

In a final twist to the chain, the property at the end of our chain fell into probate as the lady sadly died a few weeks ago. At the risk of sounding harsh, if the solicitors had done what they were expected to do in the 10 weeks leading up to this then we would have exchanged and completed many weeks ago and the probate issue would not have caused additional problems, which again added to the pressures and work to the entire chain, none more than Laura.

I could go on and on praising Laura and her team. They are a huge asset to The Frost Partnership. You never know, we may even consider moving again in the future… and would always choose Frosts as my first choice of estate agents.”

Neil Sykes


"Thank you Mark and the Burnham team for all your help, advice and support during the process of selling my property. It was a pleasure to deal with a professional, friendly and honest agency. You were always there to give advice and support and nothing was too much trouble for you. Communication is key and you guys get 5 stars!! Thank you for an outstanding service and I wish you all the very best for the future."

Mrs S Cookson


Hi Mark. Thank you for dealing with this promptly and professionally. Mrs Glover appreciated your time and gentle approach. When something is done well it is so easy to take it for granted, in this case it is much appreciated! Thank you very much.

Simon Garnham


Hi Ciaran. I would like to thank you and your team for making what can be a fraught and stressful time, less so. You and your team used your expertise and experience to help us with our move and for that we are very grateful. We wish you and your team all the best for the future. Thank you.

Bob & Hazel Nisbet


I am not from the local area, so explored a number of agents to market my parents' property for Probate. Mark Jones (Frosts Burnham) was outstanding and I determined that I wanted to work with him over and above any of his competitors. I was not disappointed, he gave sound commercial advice with enormous care and sensitivity. His marketing attracted a lot of interest in the property, and he quickly secured offers on the property. He and his team navigated the property through to completion in sometimes very difficult circumstances, they were always charming and good humoured (even if I was not)! Throughout they were professional, sensitive and kind. I found the process difficult as it was saying goodbye to part of my life, but Mark and his team made the process as easy as it could be. I have no hesitation in recommending Mark and all the Burnham team - and send them my very best wishes and heartfelt thanks for all their support and help.

Michelle Haste


“Ciaran and team, thank you so much for all your support. As first time buyers we were both nervous and excited, but you made this experience very enjoyable. We are unable to explain our gratitude. Once again, thank you ever so much. Without you this process would have been very difficult. We will always recommend you.”

Ahmed and Saldina


“Great, reliable, friendly service. Kept us informed at all times, no complaints at all. Loved the idea of Open Day on the property – it really helped sell it.”

A. Absolon


“It has been a pleasure working with Mark and his team. They are professional, engaging and provide a great service with regular updates. It has all run very smoothly, for which we are very grateful. Thank you! Customer service is what it is all about and you guys do it perfectly!”

Mr and Mrs D Bleasdale


“As we wrestle with packing, visits to the recycling centre, telling friends and businesses of our change of address, we would like to take this opportunity of saying a huge thank you to you and to Lizzie for all your help with the sale. You were patient, kept us fully informed, calmed us down when there were any problems, gave us good advice and generally smoothed the whole process. Lizzie exercised her considerable charm in showing people round the house and gave us good feedback afterwards. We would have no hesitation in recommending you and Lizzie to our friends when they come to sell their houses in Gerrards Cross. We were right in choosing Frosts as our agents following interviewing several firms!”

David and Judith Babb


“The viewing days were well-planned and productive and resulted in a swift sale, achieving results over the asking price. Very professionally managed negotiations.”

Ian Swain


“Just a quick email thanking you and all your staff in your efforts in facilitating the sale of our property. It’s a huge relief after 20 months on the market. In particular a word of commendation for Matthew Craft. A great asset to Frost as it was Matthew whose determined yet respectful manner is what wooed us back to sole agency with Frost. A consummate professional at all times inspiring client confidence. Very knowledgeable and always willing to assist regardless of what is asked of him. I will be recommending Frost as my preferred agent and hope to deal with you soon with the sale of our property on Fulmer Drive once demolished and re-built.”

Ash Dhonsi


“Great service thanks to Cheryl Slark. I purchased through Frost Estate agents in Staines. Cheryl was very proactive from start to finish and was a great mediator between all parties. This proved so helpful in progressing things when solicitor and vendor needed encouragement to be more responsive. My solicitors were also very complimentary on the hard work Cheryl put in. On this basis I would easily rate the service as 5 out of 5.”

Steven Slator


"From start to eventual finish, your service was professional, patient and supportive, giving advice and assistance when needed and keeping me informed throughout. You fulfilled your remit totally"

A.Hester


"I am writing to you regarding Ms Cheryl Slark, who is an excellent member of staff, a very good person who looks after her customers properly. I have dealt with so many people before from big companies and never had similar service. She is the best ambassador for your company and Frosts should be very proud of having such a lovely person. Well done Cheryl,  I wish you all the best."

Malika Brik Chaouch


“You guys are the best estate agents in town, thank you so much for your help.”

Diago Fernandes


“We just wanted to compliment you and your team (Collette and James) for the customer service, attentiveness, caring, attention to detail, efficiency and professionalism shown throughout the purchase process from start to finish. You are second to none compared to other agencies in the area. Keep up the hard work.”

Marco Ferreira


"We cannot believe how smooth and painless the process has been, in what can be a stressful time for those dealing with an estate of a close relative. The professional services given by Frosts enabled the property to be sold for a price way above everyone’s expectations. When speaking to friends about the sale they cannot believe how quick the process has been and I would not hesitate to recommend the appointment of your firm on such matters. Excellent service."

Mr CJ Dewhurst


"I would just like to say what a wonderful job that Heather and her team at Chalfont St Giles have done for us re the sale of our property. I think it's fair to say that without Heather the deal could easily have faltered. She and her team have shown leadership, patience, kindness and compassion, which is all too rare in your profession given the stresses involved in selling a house, through what has been a pretty tough process.

I would, without hesitation, recommend Heather and her team to anybody looking to conduct a property transaction; and, having moved a number of times during my life, I can safely say that I've never experienced a better or more professional team to work with."

Mark Westaby


"Congratulations on superbly handling two transactions for us. We very much appreciated your professional advice and guidance and look forward to enjoying our new home. Well Done!"

Peter and Maria Robbins


"I just wanted to say thank you for all your support and hard work during the past few months. Right from the moment you came to see me to value our property and explain the process, you have made me feel comfortable and nothing has ever been too much trouble.  Your availability and advice has always gone a long way to putting my mind at rest in times of worry.  I would also like to thank the rest of the staff the Ashford Branch, all of whom have been very helpful and courteous.

Following a successful move day last week I am happy to report that we are now pretty straight and very very happy in our new home."

Amanda Burling-Preston


The service you provided was excellent. You demonstrated an extensive and thorough understanding of the market, you were responsive and attentive to our requests for information and updates, you were proactive in managing all the involved parties, and, despite some of the frustrations, you did all of this in a friendly and professional manner. Keep up the great work - we would be happy to recommend you to anyone that asks. You went beyond my expectations!

S.Grazier


Just want to thank you, Collette, Duncan and the rest of the team for all your help over the last few months. We got there in the end! Sad to leave the house but very excited about the next stage in our lives. Thank you for all your help with selling the house once again.

Puja Bahri


Throughout the sale period we found that all communications were handled in a very prompt and professional manner. Selling is not always a straightforward process and when a problem did occur the agent kept all parties informed and we were able to make progress. We have no hesitation in recommending The Frost Partnership to potential vendors.

Mr P Smith


Just wanted to say a big thank you to everyone at Ashford who had a helping hand in Jason and Tessa's first purchase of Station Crescent.  

Everyone there worked very hard to secure a smooth completion in what became a very long drawn out purchase.  We would particularly like to thank Alex as ever very professional and also a special thanks to Nicola who has now moved to Staines who always called back even if she had no luck in getting hold of the elusive solicitors which all parties seemed to pick on this occasion. Jason and Tessa are really appreciative for everyone's help and I am sure we will have further successful sales and purchases with you in the very near future.

Gail and Mark Loveridge


I must thank all the staff at Frosts of Beaconsfield for your support and patience in helping us to sell our house. After nearly 30 years without moving I was reminded just how important it was to have expert help in marketing our property. Your advice and professional attitude in managing our sale were invaluable without making us feel at all pressured. It was a real pleasure dealing with you all over the sale period and we would have no hesitation in recommending you to anyone else. Many thanks again, especially to David and we wish you all at the Beaconsfield office the very best in the future.

John & Monica Paddon


“We would like to express our thanks to Paul Prokopiou and his team at the Chalfont St Peter branch for all their hard work and help in negotiating the sale and purchase of the above properties to a successful conclusion. Please convey our thanks to the team.

With the “bubble” situation in the current market, not enough houses, lots of people chasing the same house, not to mention we are in our twilight years and what is a very stressful time moving house, this situation was greatly alleviated by the helpful, professional advice and friendly manner in which Paul and his team helped us to a successful end.

Our family has dealt with The Frost Partnership on many occasions and have regarded you as the best estate agents and will always come back to you in the future.”

Janet and Luis Pelaez


"Dear Heather (Sparks, Chalfont St Giles office), We would like to thank you so much for all that you have done every step of the way. You have encouraged us, supported us and kept pesky time wasters away from us. Amazing. Truly above and beyond that which anyone might imagine an estate agent would be happy to do … we hope that there are others out and about like you should we ever need to move again."

Wendy and Ian, Chalfont St Giles


"We have recently been working with Jamie from the Staines office on the purchase of a property in Belle Vue Close, which had run into some obstacles due to a worried vendor who took the house off the market due to a whole litany of stresses which whilst completely understandable, were very disappointing to us as keen purchasers.

Thoughout the process so far Jamie has been incredibly patient, dedicated way beyond the cause and most importantly listened to both us and the vendor to the point that it now seems we have a way through things.

We have encountered a spectrum of different approaches, from a variety of agents, but without doubt Jamie is a credit to your organisation and head and shoulders above all of the other agents we have worked with. Please feel free to pass this feedback along and I hope he is recognised for this exemplary service."

Dr Mark Bechter, Staines


“We both want to thank you (Mark at Gerrards Cross) very much for all the help and support you provided on both our purchase and our sale transactions. 

You certainly went the extra mile on many occasions and ensured, despite numerous problems and complications that sometimes almost made us feel we would never complete, that we did make it in the end.
 
As well as yourself we found that everyone that we dealt with at Frosts, especially Lizzie, were always very friendly and helpful.
 
I have already recommended Frosts as the agent to use and will continue to do so. If only other local agents demonstrated the same purpose and values as your firm.”

Mr and Mrs Brady


"We'd just like to thank you for your help in getting the house sold; it was a very helpful, personal and professional service you offered us, which we very much appreciated and which made the whole process as stress-free as possible for us."

John and Lucy Stubbs


"I was very happy with the way both the rental and sale of my flat was dealt with. Everyone I spoke with was very helpful and I was updated regularly with progress reports. I would recommend The Frost Partnership to everyone. They go the extra mile."

Mrs L, Amersham


"We felt we must write to thank all of you in the Langley branch for the help you have given us over the last few years. From the moment I first stepped into the Langley branch and met Colin, we have received courteous, friendly, prompt and efficient help and service. We could not have asked for more from an estate agent whether when letting the flat or selling it for us. …we have no hesitation in recommending you to everyone looking for a letting or selling agent."

David and Jennie Coles


"Thanks so much for selling my property and helping me purchase another. Thanks for being so friendly and helpful, answering my many questions and always returning my phone calls. a really professional team and a pleasure to know."

Pat Hall


"We would just like to say thank you for your work in selling our house. You have restored our faith in estate agents and we will recommend you to anyone else wishing to move home."

Denise Cannon


"To Jessica (Mott, Staines office): I'd like to say a huge thank you for all your efforts over the last couple of weeks and even more so over the last few days. If it were not for your help and support I think it would be obvious to say that we would not be in the position of moving on Friday. Not every estate agent is willing to help a client as much as you've done nor are they willing to drive long distances just to get a contract signed especially as this is a solicitors job. I appreciate that driving between Staines and Reading is not a quick/short round trip and thus I am grateful.

Jessica please, forward this onto your boss as I honestly think that they too should be recognising such a hard working and dedicated employee. I can honestly say that when the time comes to move again I will be very tempted to use a company such as Frost, especially if they keep employing staff such as yourself. Once again, a huge thank you for all your help it has been a pleasure working along side you. Can you also say a huge thank you to Daniel as he too has been very supportive through out this process.”

Gavin McCandless, Staines


"To Alex (White) and all the staff at Frosts Ashford: Many thanks for all your help these last five months or so. It has taken longer than we anticipated but through no fault of yourselves. Once again, many thanks and best wishes to you all."

Sue and Alan Cooke, Ashford


"To the Frost team at Burnham: Thank you very much for all your hard work with helping us buy our first home together."

Anthony and Jennifer, Burnham


"This is to thank you for the recent sale of my property in Wraysbury. It was a pleasure dealing with you (Jamie King) and your colleagues, Jeremy Boyle and Ken Sweeny. I would just like to say a big thank you to Ken in your Wraysbury office who was very helpful and gave great customer service as well as salesmanship."

Maroulla Shettlesworth, Wraysbury


"I have thoroughly enjoyed working with you over recent months. It is clear to me that you have thoroughly researched the geographical market that you operate in and are very much motivated by drumming up quantifiable interest through 'number of qualified viewings'. I very much like the attitude that you adopt towards each viewing and believe that this filters out time wasters whilst nurturing the serious contenders… Further to this, I received regular communication regarding viewing feedback and the overall status of possible offers.

Some might say that the above is Sales101 for an estate agent, but too often individuals fall short of providing these basic skills."

Sarah Stevens, in praise of our Wraysbury office


"Richard, thank you so much for all that you have done for us in recent months. Your help and support have made our house move possible and your cheerfulness was always appreciated."

Maggy and John Minty, Gerrards Cross


"I would like to take this opportunity to say it’s been a very long time since I’ve worked with such a dedicated and professional bunch of individuals. No chasing, no miscommunications, no excessive paperwork and always a polite, diligent and friendly service. You and your team deserve the highest of praise and recommendation. I wouldn’t hesitate to recommend The Frost Partnership to anyone who wants a hassle free and proficient house moving experience.

"Best of luck with your ongoing endeavours to change the face of 'what gets sold by whom' in Windsor, you wiped the floor with Savills on every level! Helen Woodend has also been 'a breeze' she has been professional, personable and efficient throughout – a great recommendation."

Tracey Pengilly


"My wife and I have now purchased two properties through your company - two, one bedroomed flats in Feltham - which we purchased for the purpose of renting. Mr Leigh Hamblin was the gentleman who negotiated the sale of both properties from your sales team at The Frost Partnership in Feltham and Mr Chris Cotton was the gentleman who arranged the rentals on both properties from your lettings team in Staines. We would just like to make it known to you that both these gentlemen have dealt with us with the utmost competence and professionalism. Their outstanding attitudes, knowledge and hard work have been second to none. We hope that our comments and sincere appreciation will be passed to both gentlemen."

Terry and Sue Gingell


"Just wanted to say thanks for making the sale of 174 as stress-free as possible. I really appreciated your professionalism and straight talking and would happily recommend you to anyone else selling a property."

Sophie Atherton


"Today Frosts of Beaconsfield completed the sale of my deceased father's house. From start to finish the whole process has gone very smoothly, especially since we have been unable to do much ourselves, living in Leeds. This has been in no small way due to your senior negotiator Julia Hague. Julia has been both professional and charming. Nothing has been too much trouble for her and she has kept us informed regularly with her cheerful phone calls, emails and letters. My parents originally purchased the property through Frosts in 1965 and I am very glad that we decided to use you again!"

Mrs Burtonwood


"In the madness of the move, I didn’t get the opportunity to thank you for all your assistance you were calming and reassuring in a turbulent and often hostile ocean. From the start of the process you were consummate professional always, there with advice and guidance without being too pushy. It has been an absolute pleasure dealing with you. I will recommend you to anyone and everyone. Thank you."

Rob Dixon


"We so appreciate your advice, support and absolute persistence to secure this sale. It has been lovely to work with you and you have 'smoothed the way' too many times to mention. I will take every opportunity to recommend Frosts in the future."

Caroline Walmer


"I just wanted to drop you a quick line to say thank you to you and the team at The Frost Partnership in Burnham for all your assistance and support during my purchase of Lakeside Cottage. Whilst the vendor and I reached an agreement on price relatively quickly, there were a number of obstacles along the way, all of which you helped to resolve. Your collective positive and helpful attitude ensured all avenues were explored to overcome the issues raised and I would have no hesitation in using you and will go out of my way to recommend your services.Thanks again for all you help and support."

Steve Jones


"Thank you for all your help and support over the past couple of months. It is much appreciated. Has anyone skied into the office to pick up keys before...?!"

Rachel


"I feel strongly that the Frost Partnership is a reputable estate agent. Working with Frosts has re-established the credibility in the industry....The Company acted professionally and the sales process ran smoothly. I felt there was a bond of trust, which I presume the vendors also felt."

Richard Martin


"I would have no hesitation to recommend yourself and Frosts in the future. I often find myself complaining about service received nowadays, so I think it's only right to acknowledge very good service as well!"

Jackie Brewer


"We have just rented a flat through Frost Burnham and Wendy has been really helpful during the whole process. Everyone I have spoken to so far in the office have been friendly and efficient. Thanks for making it so easy"

Hannah Welsh - Lettings


“I am letting one of your properties and I just wanted to highlight how helpful and wonderful Natasha has been... always wanting to go one step further to help and most of all is she is always smiling. When using other letting agencies I think she and Frost are one of the best.”

Suresh Kumar - Lettings


"Professional, serious, helpful. Everything that you need from an agency. When we had an issue in the house, it was dealt quickly. First good experience I ever had with a lettings agency."

Miguel Carvalho - Lettings


"Landlord letting Service. Perfectly managed by Wendy Taylor. Professional, warm and friendly - she brings a lot to the Frost brand."

Jeff Day - Lettings


"I just wanted to thank you and Pooja for your help to let this property so quickly. Pooja has been brilliant in every aspect and I cannot thank her enough for all the support and service she has given us. She kept us informed at every step of the way and helped make the let process as easy as possible. Thank you for all your support."

D.Aziz - Lettings


"The rentals team at Frosts Slough have been fantastic, Sinead has been very helpful throughout the lettings process, She has communicated everything to me very well and always kept me up to date with any information. Would highly recommend them."

Eimal Fazie - Lettings


"Fantastic service from Jo Ball at Frost estate agents, what a genuine person. No hidden fees, no extras. Straight from the beginning, made me feel like I knew her for years. Thank you Jo. Great to have dealt with you"

Alban Beba - Lettings


"Very helpful and efficient! I use Frosts for a number of rental properties and have unfailingly good and efficient service. Jill is extremely patient and efficient, not to mention professional and great to deal with, when handling frequent and complicated tenant changes. She makes it very easy for me!"

Carolyn B - Lettings


"The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%. Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date. Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently."

Martin Walker - Lettings


"Brilliant. Jo, Karen and the team at Frosts have been great, very personable service. Very much recommended."

Ridwan S - Lettings


"Josh & Leah did a great job. This is my second letting agent. Having had the other for 8 years I decided to give Frost a try. My first impression was how efficient and professional they are. They priced my house realistically for today's market. Within one day my house was snapped up and two weeks later the tenants were moved in. Amazing! Both Josh and Leah have kept in contact with me...and I live in the USA so it's not easy. I have been kept informed every step of the way. Thank you so much. I look forward to working with the Frost Partnership in the future."

Annette B - Lettings


"Frosts were the only agents to provide a number of suitable properties. Wendy Taylor deals with everything brilliantly. Many Thanks, Neil"

Neil C - Lettings


"Thank you Wendy! Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into the property in under a week, Thank you Wendy! The Frost Partnership use a vetting agency called Keysafe, as I required a Guarantor, It did make the process a little more difficult. However, it is positive that they try to protect both Tenant and Landlord before the agreement is made. Thanks again Wendy, everything is great!!!! " 

Kris W - Lettings


"I also wanted to say I'm very happy with the service I receive from The Frost Partnership, great customer service. I'm always kept in the loop with things. My last agents were awful so I'm very grateful for this."

S.Ahmad - Lettings


"I really had very nice experience with Frost Partnership. Especially I would like to give my extreme thanks and appreciation for Pooja Shah. She has been very professional,very cooperative and very supportive. In fact we have received very nice service from entire Frost partnership team whom ever we came across."

Pradeepta Ojha - Lettings


"Have used Frost several times now and the service is always great. Pooja and her team are always helpful, practical and proactive. I've recommended them to other landlords too."

M R Bajwa - Lettings


"So happy with the service I received. After some not so professional agents in the area who had very poor customer service skills, I was very happy to have Pooja take care of me. I would highly recommend the letting service in this branch, they are prompt professional and take a very serious approach to their work. Pooja is very good at what she does and I couldn’t have asked for a better person to help me. 100% would use this service again!"

Tina Sharma - Lettings


"Karen and Jo in 'Lettings' are great ambassadors for Frosts because they're really customer focused, calm, kind and professional. My initial phone call, just to find out what Frosts could offer, led to me signing up almost immediately and to finding an excellent tenant in a short period of time. Karen and Jo were always bright, cheery, quick to respond to an email, text or phone call and in keeping me updated. I'm delighted with the service I received. Thank you!"

Suzanne C - Lettings


"Frost Partnership - Slough branch have been really professional and delivered excellent service. I would like to thank the whole team for the efforts especially Pooja and Sinead they have been really helpful and gave me the correct information. I would definitely recommend Frost - Slough agents as they have vast knowledge and networks around the areas."

Omar Hanid - Lettings


"Amazing Service!!!! Thanks to Sinead we have found our dream house!!!"

SOLRUN VINTERSOL - Lettings


"Great prompt service with professional advice. Would highly recommend if you are looking for a quick let with high quality tenants."

Mr P Singh - Lettings


"We have recently rented a flat from Frost Burnham. Wendy is very helpful in finding us the place we both like and the whole renting process has been easy and efficient with her help. Everyone from their office is very pleasant to speak with. So far everything is great. I would recommend them!Particularly after we had a bad experience with another unprofessional agent in High Wycombe over the last year, this is like a breeze and it is so good to know there are nice and helpful agents like Wendy!"

Ying Li - Lettings


"Absolute pleasure to deal with Frosts. There was no delay in apartment viewing even though we had a limited stay in the UK. Contact was made via email and telephone and resposes were prompt at all times. No hidden costs incurred. Jo Ball was our main point of contact and was a pleasure to deal with as she made everything so clear. I will most certainly be dealing with Frost in the future as most other agencies did not invest as much time dealing with us."

Michael O - Lettings


"Vanessa went above and beyond to help with not only helping find the right property but also to resolve any other concerns & queries I had along the way. Great communication throughout. "

Kimberley R - Lettings


"We have recently rented out our family home through The Frost Partnership using the Slough branch. We dealt from the beginning with Pooja who is very professional and experienced but also wonderful, understanding and friendly person. She has advised us on every level and understood our needs and concerns. She found just the right tenants for our property and made sure all went smooth. I would not hesitate to recommend Pooja and the team."

Izabela Collard - Lettings


"The Frost Partnership Slough branch's letting agents are fantastic. They have been very kind, helpful and informative. To any landlord or tenant I highly recommend using The Frost Partnership as they are helpful honest and reliable. I am proud to say that I would use them again in the future and I will be happy to recommend them to my friends and family. I would like to thank Pooja and Aran for all of their support and I cannot praise them enough for their hard work."

Harjun Singh - Lettings


“Sebastian, I would like to thank you and your team member Rob for the excellent service you have provided. Your organisation and advice made it a seamless process from start to finish. I feel your advice on the alterations I made to the property to maximise its potential was spot on. It has been three months now and I have hardly had a thought about the tenants or the property which I think is due to the knowledge you have of the industry and the professionalism you have. I say this because it has given me total confidence in your ability to find and audit credible tenants Many Thanks. I look forward to many years of partnership.”

Tim Williams - Lettings


"I have been highly impressed by the professional, courteous, very friendly and prompt manner in which the Frost Partnership have looked after property affairs at my own property. I am most happy and satisfied to be able to recommend The Frost Partnership (The Best available in Town), for selling and letting property. As I live in Pakistan, I rely on Ms. Pooja to deal with any problems that I have regarding with my property & she has dealt with these very efficiently. I would not hesitate in recommending the services of Ms. Pooja and her team now or in the future. Once again, thanks to The Frost Partnership for providing us quality services & all the best."

Faisal Muneer Chaudhry - Lettings


"Overall great service and work by Chris Cotton. I have recently used FROST for letting out my flat and I found them extremely good and helpful with the whole process. I mainly dealt with Chris Cotton with some support from Jake and I found them diligent, honest and a real pleasure to deal with. They understood my requirements and managed to rent out my flat quickly and transition to new tenants very smooth.. "

Sohail M - Lettings


"I have been renting through The Frost Partnership for over one year now. Very happy with the service received so far. I have been renting with other estate agents before and it often felt like you are only "valuable" as a tenant before you get into the property, after that you're largely being ignored. At Frost, I mainly dealt with Pooja who was always very happy to answer questions, to help us and give advice when personal circumstances meant that letting arrangements had to change, to arrange for repairs when we had issues with the plumbing and so on. We really do feel valued as tenants and that is very important to us. Thank you!"

Daniela Milos - Lettings


"Pooja was an absolute star in helping us secure a home. I would most definitely recommend Frost Partnership for anyone looking for a property. Their professional, considerate and empathetic approach is a refreshing change from the usual estate agents."

Arfan Hashmi - Lettings


"The team in the Slough branch consisting of Pooja, Sinead and Stacey were very professional, polite and helpful in answering the onslaught of many questions that my wife and I had due to being first time landlords. Pooja and the team put our concerns to rest by providing useful information and answered questions with clarity. Pooja and Sinead were easy to speak to and easily contactable sometimes on very short notice. Viewings were organised around our convenience which was very helpful and communication of feedback and offers were very prompt. We would certainly recommend Frost Partnership Slough/Burnham as an agent for letting as we had a pleasant experience."

Majid Mahmood - Lettings


"Rona has been exceptional in helping us to secure the house we wanted for our long-term let. She manages to achieve the best for her client, while making us, the tenants, feel equally as important. She’s always positive, kind and has a great sense of humour that makes the whole process seem easier and more personal. We’d recommend her to anyone who values the best quality service, either landlord or tenant."

Jane Bilcock - Lettings


"Johanna - Many thanks for your services and for looking after us so well. You have great customer skills and we really appreciate that."

A Moniz - Lettings


"We have used Frost Staines for several years now and Chris Cotton has always been most professional in his dealings with our tenants. Chris is dependable and delivers on time, every time to commitments he makes. More recently Chris facilitated access to the property for a mortgage survey. Chris bolstered communication channels between the surveyors, the tenant and ourselves ensuring the inspection progressed without a hitch. This was no easy task with a tenant who traditionally does not communicate proactively. So impressed are we with Chris' professionalism that we intend to use Frost Staines for the next B-T-L property when it comes on stream."

Peter Fitzhenry - Lettings


"I have recently let my Ground Floor flat in Burnham through the Frost Partnership.. Wendy Taylor from their lettings department has now let the property for a second term, and on each occasion has found me responsible and reliable tenants. In addition the property has only remained on the market for 3/5 weeks."

Trevor Jones - Lettings


“It will be difficult to find a more friendly, helpful and diligent Lettings Manager or Agent than Wendy Taylor. Indeed having had a recent unfortunate experience of dealing with another aggressive and frankly unhelpful ARLA agency, I have returned to a person I believe I can trust and whose terms are open, honest and fair. The Lettings Administrator, Stacey Flynn also demonstrated politeness and tolerance in guiding me through the new electronic procedure of DocuSign of the Tenancy Agreement and The Frost Partnership were even willing to "go back" to the old method of a paper based signature. Overall and up to now, I am very satisfied with the Letting of the property through The Frost Partnership of Burnham. May they long continue to offer this level of personal service - looking after people and property.”

B. J. Ascough - Lettings


“I’d like to provide some extremely positive feedback to you on my recent business dealings with Frost. I had been let down by my previous letting agent (BSimmons) and had lost trust in local letting agents. However, you’ll be glad to know that Colin White has completely restored my faith in letting agents with his superb levels of support and guidance. He helped assess my property (at short notice) and supported all my requests for information. The flat was let within 5 days and Colin (with the help of his support staff) have really given me confidence that I am now with the “right” company. Please pass on my thanks to Colin and the team involved. I will absolutely use Frost again.”

Krishna S Bilimoria - Lettings


"Amy actively helped my husband and myself in finding our first flat to rent. She took the time to listen to what we wanted and helped arrange viewings for properties which were best suited to us. From the moment we found a suitable property, Amy kept in regular contact to ensure we knew what we needed to do/sign etc. She has been a great support and was always on hand to take my calls and answer queries. Our move in was seamless (very quick!) and we love our new property and have been really impressed with Frost’s service."

Naima Khaliq - Lettings


"We got emergency evicted from our house due to emergency house repairs by the council, this was a very distressing time. Fortunately, after we viewed an apartment with The Frost Partnership they did their best,especially our agent Sinead, to hasten the process and helped us on finalization of the apartment. Definitely place trust in Frost Partnership for getting the home of your dreams!"

Nadreen Amjad Khan - Lettings


"Wendy is an excellent agent - she is extremely helpful and very quick at getting back to us whenever we have any questions. She is very polite and professional and we would recommend her to anyone wishing to buy or rent a property in the area. She has been a star throughout. As it has been our first time renting, we have had lots of queries and questions which Wendy has gone out of her way to find us the answers and information needed. 10/10 Wendy!"

Howard S - Lettings


"Just wanted to write a quick review and thank you to the branch in Burnham, and a particular mention for Wendy, the lettings manager. Wendy helped find us the perfect house in the location we were after. Professional, courteous, and highly efficient throughout the process, making the whole process so much less stressful than it could have been. Now having to use another estate agent and greatly missing the service and expertise the team and Wendy provided! Great service from Frosts Burnham!"

Phil Wayman - Lettings


"I have given a 5 Star rating for Mr Chris Cotton at the Frost Staines Lettings. Chris was my first point of contact when I was looking for a property to rent last year. Not only was he very professional on the phone he was also a people person. He listened to what I was looking for and why. If it wasn't for Chris I would never had found somewhere to live and because of the down to earth approach to his client's he put my mind at ease and I found myself in a stress free move. I am more than happy to recommend Frost and Chris Cotton himself to anyone and everyone."

Zelda Lyons - Lettings


"Wendy Taylor delivered what I can only describe a wonderful customer centric experience. - Delivered all her promises on time. - Prompted me when to get money and forms in - in order to avoid delays. - chased all the answers I wanted and responded soon after asking questions. More people like Wendy will make renting more pleasurable."

Clinton G - Lettings


"Wendy is very experienced and knowledgeable, experienced and most of all honest. When arranging a letting other agents would promise the earth but then none of it would actually be reflected in the service. Wendy tells you straight, what can and can't be done, what is permissible within the rules and what isn't. Personally I prefer this approach because no point feeling disappointed afterwards. The other good thing is she gets to know each of her customers personally and what is important to them."

VA A - Lettings


"I have given a 5 Star rating for Mr Chris Cotton at Frost Staines Lettings. Chris was my first point of contact when I was looking for a property to rent last year. Not only was he very professional on the phone he was also a people person. He listened to what I was looking for and why. If it wasn't for Chris I would never had found somewhere to live and because of the down to earth approach to his client's he put my mind at ease and I found myself in a stress free move. I am more than happy to recommend Frost and Chris Cotton himself to anyone and everyone."

Zelda Lyons - Lettings


“Just wanted to say thank you to Windsor and the other Frost Branches I dealt with. I have to say you guys were the most understanding of my needs. I never felt hassled or bombarded by Frost unlike other firms. I appreciate all the help and advice from Frost in my search for a rental. I will be recommending you guys to anyone looking to move.”

Natalie Baxter - Lettings


"Rona, I want to thank you for all your help it was a delight to view with such a professional, and I would not hesitate in recommending you to other home seekers"

Alison Barber - Lettings


"I am a landlord who used Frost estate agent to rent my 2 bedroom flat in Slough. I was dealing with Pooja, she was very nice and professional, I am really pleased and happy with her services, and I will definitely recommend Frost to friend and colleagues."

Fadi - Lettings


"Thanks so much for your help in getting our lease renewed. It was very complicated due to our self-employment income status which contributed to a delay in being able to provide the necessary paperwork. But staff at the Chalfont St Giles Frost Partnership branch, in particular Rona Brown, went out of their way to help meet the renewal deadline and Rona even came in on her free day to finalise everything."

Daniela Nicol - Lettings


“With Frost, any issues are dealt with not only promptly but with a certain element of sensitivity and human kindness. Thank you to everyone.”

Katie de Silva - Lettings


"After many years as a landlord with one particular local agent, I never really thought I would find the same passion and high levels of customer service. To give my current agent a bit of a shock and to revive their passion, I engaged Frost in Slough and in particular the services of Pooja Shah and Sinead McMahon under the leadership of lettings manager Colin White. I never needed to speak with Colin and in the three weeks I have been with Frost; Pooja and Sinead dealt with everything meticulously.

Tonight my property was let and it should be mentioned the Frost team were competing against my long term agent and another agent I'd engaged to add extra support to get my two bed maisonette let during the quiet Xmas period. Pooja and Sinead got the most viewings out of the three agents, they were the only agent to give my property a premium listing on Rightmove and worked sometimes out of hours to clinch the deal!!! Absolutely the right attitude.

The best accolade they were given was from my tenants who are leaving for new pastures. They were so impressed with Frost's approach that they said if they ever became a landlord then they would engage Frost. Well done team and thank you. Please don't become complacent as this level of customer service is hard to find for us as customers and hard for you to maintain as a business. Good luck and I hope we have a long lasting future together with my other properties hopefully to follow into The Frost Partnership's fold."

Rehan Siddiqui - Lettings


“I would just like to commend Pooja and Sinead on the service they have provided me for the last two weeks. Both are proactive, approachable and professional. They give excellent advice and as a customer I feel as if I have my own personal agent. Thank you team!”

Rehan Siddiqui - Lettings


“I have been impressed by your pictures, your approach and professionalism to myself directly, the fact that you were the only agent to give my property a premium listing on Rightmove. I’d just like to personally thank you for the above.”

Rehan Siddiqui - Lettings


“I would also like to mention and compliment you, that I have had extremely good service from your office, the ladies are wonderfully friendly and always happy. I met with Heather at the Deanway properties and she was very helpful and also spoken with Sue on the telephone. There is never any unnecessary pressure and the ladies are always happy to help with any enquiries. I just wanted to let you know as I have previously received pressurised and grumpy estate agents, but your office is fabulous and it’s a breath of fresh air to deal with such lovely personalities. People are too quick to complain but not forward enough to compliment very often, so I thought I would take this opportunity to let you know.”

Tricia Lichfield - Lettings


“I’m taking this opportunity to thank The Frost Partnership Feltham lettings department for all their help and support in finding a tenant so quickly. Especially a big thank you to Sebastien - he not only found us the appropriate tenant quickly, he also helped and supported with refurbishment of the property. Also special thanks to you, Rebekah, as you have always been very prompt with your administration and responses. Overall very professional…Many Thanks”.

Kalpana Aravindhan - Lettings


“Jo, just want to say thank you. You have helped us so much. Words can't describe how happy we are. Thank you so much.”

Zoe Lloyd - Lettings


“Firstly I would like to confirm that Rona, Heather & Sue make a brilliant team at your Chalfont St Giles office. They all work together and form a greater sum than their parts!!! A great asset offering a first class service in every way.”

Adam Teper - Lettings


"Great customer service. Wendy went out of her way to get everything completed in the short amount of time I had, as well as working around my schedule."

Simon M - Lettings


“Excellent service from start to finish! I was very impressed with the service received from The Frost Partnership,Burnham when finding my rental property. Frost were very professional and the whole process of their online tenancy agreement and vetting process was streamlined, quick & simple to understand and complete. I am especially thankful for the help from Wendy Taylor who from the first conversation was very welcoming and friendly & has guided me through the process of finding me the property that ticks all my boxes and has continued the great service even after I moved in - Thanks very much Wendy! I recommend Frost Burnham to any tenant looking for a dwelling in the Burnham area! - Best agency I have dealt with ever!"

Scott C. - Lettings


"We have let a property on a let only basis in Beaconsfield for 8 years with 5 tenants to date. Jill Langton has been our contact for all that time and continues to provide great service, very sensible advice and whilst we do not have a managed service does all sorts of small things to help that are above and beyond a let only service. Well done Jill and well done Frosts!"

Helen Keppel-Compton - Lettings


"Very friendly staff at The Frost Partnership in Burnham. Wendy was particularly helpful. I like to double check everything which means I sent many, many emails and always received a quick and helpful response. Wendy made finding our first rental property a pleasant experience. Thank you!"

Shanel Wight - Lettings


"Just wanted to say how impressed I was with Wendy Taylor at your Burnham office. From the start of my property search to getting the keys on check-in, Wendy was there every step of the way. She certainly knows her stuff and must be an asset to the Frost Partnership. Iwould not hesitate in recommending Frosts to anyone I know who is looking to rent a property."

Peter Lacey - Lettings


“This has been a very smooth and professional process and I would like to thank you, Matthew, and the rest of your team.”

Tracey Lewis - Lettings


“Rona conducted a few property viewings with us recently and she is always professional, well prepared, knowledgeable, helpful, and also friendly, approachable and honest. Over the past few months, we've viewed a number of rental properties with a variety of letting agents and after each viewing, we always commented how Rona's conduct and attitude was better than that of the letting agent we'd just met. For example, "Rona would have known that/ would have come prepared with that". Rona always has property listing printouts to hand, which is really useful, and knows the properties. If she's unable to answer a question on site, she finds out the answer and contacts you afterwards with the details. As you know, we had some issues with the property we just exited and Rona provided good honest advice when we were panicked and emotional and was also empathic and patient with our situation when we were trying to confirm a moving date and we really appreciate that.”

Jen Dobson - Lettings


"Once again, Wendy, thank you for your supreme and superlative management skills regarding our swift and flawless journey of moving into our new home and starting a new business relationship with The Frost Partnership. You have been both extremely professional and meticulous when it comes to customer service, something EVERY agency could glean something from. We both can't thank you enough for your help. It's been second to none."

Joe Lewis - Lettings


"Wendy, your help and correspondence has been both highly professional and extremely reassuring. I speak on behalf of us when I say it's much appreciated and respected. We look forward to moving."

Joseph Lewis - Lettings


“After 15 years of doing it ourselves, we had some trepidation in entrusting our letting to the professionals, but you have truly overcome every one of our concerns. You acted with great proficiency, but coupled this with a genuine friendliness and desire to help. The result was a very smooth and quick securing of a new lease. We must say that you have presented yourself (Wendy Taylor) as an excellent ambassador for The Frost Partnership and we thank you.”

David and Freda Barnett - Lettings


“Just a short note to say thanks to you and Alexandra for your tireless work that resulted today in contract signing on Oak Lodge. It’s been a bit more of a roller coaster than we expected, and the rent was lower than our expectations were managed towards….but we are happy with a 2/3 year agreement! You and Alexandra have always been ‘on it’ and cheerful-both recognised and appreciated…..not sure I could say that for the other agent on all occasions, so perhaps not surprising that you landed our fish!”

N.Cullen - Lettings


"It was lovely to meet you at the viewing of the house in Ludlow Road. You were friendly and affable, informative and showed myself and Jenn around the house in a professional manner. I have been very impressed how all 3 of you (Max, Sebastian and yourself, Rebekah) have been in tune with our enquiry regarding the house, it all comes across as a seamless operation and gives myself and Jenn so much confidence dealing with you all at Frost in Feltham.

It has been such a difference from dealing with other agents with enquiries we had made previously and you guys have not once let us down with an appointment or when you said you were going to call. Jenn and I are looking forward to having you as our agent and we are safe in the knowledge that it will be a hassle free experience."

Martin and Jenn - Lettings


“We wish to thank you and your team for the great assistance you provided during our whirlwind house search.  Even though in the end we did not proceed with one of your properties your team was instrumental in making us aware of the current house market and we will without reservation recommend your team to any of our colleagues looking for lettings.”

Jeffrey McRae - Lettings


I would like to say thanks to yourself and your team for being very helpful, cooperative and professionals. We enjoyed living at the property and we received quality service from yourself.

Muhammad Zeeshan - Lettings


"Thanks for the quick response, very much appreciative. You guys have all been awesome from Day one, it’s a shame you’re not managing my Chicago move – that would definitely make life easier!! Thanks again"

Mark Rutter - Lettings


"Just to say how happy we have been with the service you (Colleen) have provided. You have always been ultra-efficient, caring and considerate and indeed a true credit to Frosts."

Victoria Thomas - Lettings


"I would just like to say a huge thank you to the Lettings Manager at the Langley Branch, Colin White. In the three years we have used The Frost Partnership, Colin has always been helpful and professional. I think it is a sad reflection of society today that people are very quick to complain but not so fast to praise excellent service, which has prompted me to send this email. I would have no hesitation in using The Frost Partnership again and will definitely recommend Colin White to friends, colleagues and family."

Sam Osborne - Lettings


"I have to say I am extremely impressed with all of you. You have looked after me so well and really made things happen."

Lesley Warwick - Lettings


“I just wanted to say on behalf of Ryan and myself, thank you for all your hard work over the last couple of weeks. Everything is back to working order and this wouldn't have been possible without you (Christine Bryant, Windsor Lettings).”

Sarah Asher-Reif - Lettings


"May I just say, of the Estate Agents we have spoken to, you (Windsor Lettings) have been the friendliest and most helpful. So I'm really hoping we'll find something with Frost Lettings.”

Gaynor Seckerson - Lettings


“I just wanted to drop you a note to say how pleased I was with the service I received from your lettings agent Jo Ball. Jo was extremely helpful in my search for a property, arranging viewings at short notice, calling back to let me know how things were progressing etc. I have been working with a number of estate agents recently and the service I received from Jo was excellent.”

Carly Hallett, Windsor - Lettings


"Such a pleasure to meet with you (Jo Ball) today – the nicest estate agent I've ever met!"

Bridget Kirby, Windsor - Lettings


"I would also like to take this opportunity to comment on what a friendly and professional service I have experienced from the Staines branch especially from Chris Cotton who has been very efficient and helpful to me over the last year."

Jason Lee, Staines - Lettings


"I’d just like to say that the 2 ladies I dealt with were very good and I had been to about 7 agencies before I came to you guys. I was particularly impressed with the temp as they are normally the ones who couldn’t care less - she was very helpful and went to the effort of printing out a few options for me to look at, she really seemed to care. And then Rachel has been very helpful through the whole process too."

David Brunner, Windsor - Lettings


"I was very happy with the way both the rental and sale of my flat was dealt with. Everyone I spoke with was very helpful and I was updated regularly with progress reports. I would recommend The Frost Partnership to everyone. They go the extra mile."

Mrs L, Amersham - Lettings


"The reason I am writing to you to say what a pleasure it has been letting through The Frost Partnership. The level of service and friendliness of your staff has been of the highest order I would like to particularly issue great thanks to Jill Langton and Carol Dell as they were both extremely approachable, friendly and most importantly listened to what we had to say whenever we contacted the Agency for help/advice. It was all of our first experience of renting and we are all glad that The Frost Partnership was the agency to take care of us during this period. I'm sure this won't be the last time I rent a property under The Frost Partnership and I look forward to the next time."

Alastair McNeil - Lettings


"I was so thrilled that you were able to find us a tenant so we didn’t have to use another local agent. You were all very supportive during my visit home and I just wanted to show my appreciation. It takes a weight off my mind that you are handling the property."

Cally Williams - Lettings


"…can I just say how impressed I am with the lettings team there at Frost. You're all really professional and clearly take the time to understand your customers wants and needs. Definitely my first choice; keep up the good work!"

Ian Rajan, Windsor - Lettings


"You have been a star in helping us manage our property and am more than happy to provide a reference for you at any stage. I highly recommend Frost Partnership as you have looked after our property beautifully and have always stayed in touch too."

Helen Dunlop - Lettings


"I have been very pleased with the service that I have received from you/Frosts - it far exceeds that of the competition and I have been letting the property for 7-8 years now."

Landlord, Langley - Lettings


"Christine, you and your team have been magnificent over the last few years for us as managing agents and for that I’m eternally grateful. You have been extremely efficient and effective in letting the flat without any extended blank periods. Your accounting, payment and consistent courteous customer service has been exemplary throughout the last 15 years. Am happy to share these sentiments with any clients or senior management who wish to have referrals and testimonials."

Simon Ball - Lettings


"My wife and I have now purchased two properties through your company - two, one bedroomed flats in Feltham - which we purchased for the purpose of renting. Mr Leigh Hamblin was the gentleman who negotiated the sale of both properties from your sales team at The Frost Partnership in Feltham and Mr Chris Cotton was the gentleman who arranged the rentals on both properties from your lettings team in Staines. We would just like to make it known to you that both these gentlemen have dealt with us with the utmost competence and professionalism. Their outstanding attitudes, knowledge and hard work have been second to none. We hope that our comments and sincere appreciation will be passed to both gentlemen."

Terry and Sue Gingell - Lettings


"Dear Mr Frost. A quick note to say that since I have been in direct contact with Collin and Charlie at the Langley branch, I have to tell you that they are doing a fantastic job. They are very attentive and efficient and seem to be looking after my property very well."

Ranjit Dharwar - Lettings


"The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%. Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date. Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently."

Martin Walker


"Thank you for all the help, support and professional services you have provided over the past 18 months while we have been renting in Beaconsfield. During our time there we experienced a high level of maintenance and property issues, all of which you and your team of professional suppliers managed brilliantly. On every occasion you were prompt to respond and when we needed assistance with suppliers, you were always on hand to help. Your chosen suppliers were always on time, courteous and knowledgeable - never were we left with a problem. This is a credit to you and your selection processes that ensure that tenants can rest assured that problems will be fixed. We have never experienced service as high as yours, and we have moved 4 times in the past 6 years! Finally, our check out process was the smoothest we have ever experienced. Extremely fair, professional and speedy. Check out is normally the most stressful part of renting, but again, you and your team were exceptional. Thank you. We would like to wish you, your team and all at Frost Partnership all the success in the future and keep up the great job!"

Paul O'Donoghue


“I really like the work you guys do in both Staines and Windsor – you are a great team and hence I would always recommend Frosts.”

Mr Alsford, Landlord


"Christine, you and your team have been magnificent over the last few years for us as managing agents and for that I’m eternally grateful. You have been extremely efficient and effective in letting the flat without any extended blank periods. Your accounting, payment and consistent courteous customer service has been exemplary throughout the last 15 years. Am happy to share these sentiments with any clients or senior management who wish to have referrals and testimonials."

Simon Ball


"I'd like to thank you all for an excellent job looking after Duke Street over the last couple of years."

Landlord, Windsor


"You have been a star in helping us manage our property and am more than happy to provide a reference for you at any stage. I highly recommend Frost Partnership as you have looked after our property beautifully and have always stayed in touch too."

Helen Dunlop


"We just wanted to say thank you for looking after us whilst we were renting Lambourne Close. We’ve never rented before, and had very mixed reports from people as to what their experiences were like with landlords & letting companies. I’m really happy to say our experience was great, and thanks to you & Sue for sorting out any probs we had."

Mrs and Mrs O'Neill, Windsor


"I would also like to take this opportunity to comment on what a friendly and professional service I have experienced from the Staines branch especially from Chris Cotton who has been very efficient and helpful to me over the last year."

Jason Lee, Staines


"I just wanted to write and say thank you so much for the quick response to our heating issue. I called at 1pm and it was fixed by 4.30pm. Brilliant service and very much appreciated!"

Julie van den Bergh, Beaconsfield


"The reason I am writing to you to say what a pleasure it has been letting through Frost Partnership. The level of service and friendliness of your staff has been of the highest order I would like to particularly issue great thanks to Jill Langton and Carol Dell as they were both extremely approachable, friendly and most importantly listened to what we had to say whenever we contacted the Agency for help/advice. It was all of our first experience of renting and we are all glad that Frost Partnership was the agency to take care of us during this period. I'm sure this won't be the last time I rent a property under the Frost Partnership and I look forward to the next time."

Alastair McNeil


"My warmest best wishes to you all (at Windsor Lettings) and the new year and many thanks, as ever, for providing an excellent service."

Shelia Bentham


"I was so thrilled that you were able to find us a tenant so we didn’t have to use another local agent. You were all very supportive during my visit home and I just wanted to show my appreciation. It takes a weight off my mind that you are handling the property."

Cally Williams


"We felt we must write to thank all of you in the Langley branch for the help you have given us over the last few years. From the moment I first stepped into the Langley branch and met Colin, we have received courteous, friendly, prompt and efficient help and service. We could not have asked for more from an estate agent whether when letting the flat or selling it for us. …we have no hesitation in recommending you to everyone looking for a letting or selling agent."

David and Jennie Coles


"…can I just say how impressed I am with the lettings team there at Frost. You're all really professional and clearly take the time to understand your customers wants and needs. Definitely my first choice; keep up the good work!"

Ian Rajan, Windsor


"I'd like to thank you all for an excellent job looking after Duke Street over the last couple of years."

Landlord, Windsor


"You have been a star in helping us manage our property and am more than happy to provide a reference for you at any stage. I highly recommend Frost Partnership as you have looked after our property beautifully and have always stayed in touch too."

Helen Dunlop


"I have been very pleased with the service that I have received from you/Frosts - it far exceeds that of the competition and I have been letting the property for 7-8 years now."

Landlord, Langley


"Thank you for the copy, a lot of detailed hard work. Well done - a real credit to you and The Frost Partnership"

Walter Giles, Euro Commercial


"Thank you for pulling out all the stops on this one. I think this must be a record! I think it was probably 4 working days between asking for a quote and receiving the written report. Fantastic and thank you"

C.Hawtin, Handelsbanken


"Dealmost Limited has worked with The Frost Partnership for a number of years calling upon their vast experience of commercial property with the letting of a parade of shops on the Farnham Road in Slough. They consistently provide excellent advice on rental values and the use of individual shops and have achieved very satisfactory lettings for us."

M C Elzas, Property Manager, Dealmost Limited


"The Frost Partnership acted for Invesco Real Estate in the short term letting and subsequent freehold sale of two office buildings in Gerrards Cross to Inland Homes plc. Throughout the period they gave us expert advice and helped Invesco Real Estate secure the disposal in a timely manner. The Frost team provided an excellent service and we were very happy with their performance on this project."

David Seddon, Associate Asset Management, Invesco Real Estate


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